About TollSure
Updated
TollSure is a small independent website about toll-free numbers and the calls and texts that come from them. It isn't owned by a phone carrier, a call-blocking app or a government agency, and it has no connection to any of them. When we mention the FTC, the FCC or a phone maker, it's as a source, not a partner.
Who writes it
Rae Kowalski writes and edits everything. You can read about her checking habits on her author page. There's no staff of dozens behind the curtain, and I'd rather say so than invent one.
What the tool does and doesn't do
The number check reports facts about a number's code: toll-free status, region, cities and time zone where available. It doesn't identify the owner, the carrier or the line type, and it has no spam scores or caller reputation. If a site tells you it can name any caller for free, ask what it's selling.
How we check facts
Every guide is built on primary sources: the FTC, the FCC, the Do Not Call Registry, the numbering plan administrator, and the support pages of phone makers. Each article ends with a Sources list and shows the date it was last updated. If I'm not sure about a detail, I say "usually" or "depends on your carrier" rather than guess. I don't invent statistics, surveys or reader stories.
Corrections
If something is wrong, tell me through the contact page. I'll fix it, and change the updated date so you can see it happened. Questions about your own situation are welcome, but I can't investigate a specific caller or give legal advice.
Who this site is for
It is for anyone who has stared at a toll-free number on a phone and wondered whether to pick up. That includes people who got a voicemail about a suspended account, parents checking on a relative's calls, and people who simply want to know why a bank texts from an 800 line. I try to write for someone who is slightly annoyed and a little worried, not an expert.
How the guides are chosen
Topics come from questions people actually type after a strange call or text, and from the messages readers send. Each guide answers one question in its first lines, then explains the reasoning and gives steps. The set now covers what toll-free means, the code family, verifying a caller, texts, call-back costs, suspended-account voicemails, insurance and warranty pitches, finding a real company number, how numbers are assigned, and whether calling back confirms your line. You can see them all on the author page.
The site has no accounts, no ads and no tracking scripts. See the privacy policy for exactly what the server records.